Hug Me dress

We want you to feel confident with every purchase.

If you’d like to request a refund or exchange, please contact us within 4 days of receiving your order.

Once we receive your request, please allow 2 working days for processing.

Items must be unworn, unwashed, and with their tags on to be eligible.

•Please note:
For hygiene reasons, panties are non-exchangeable and non-refundable.

•Try-ons and partial deliveries are not allowed, and items cannot be returned to the courier at the time of delivery.

•The brand does not cover shipping fees for exchange or refund requests, unless the reason is a manufacturing defect or an error on our part.

Once your request is approved, refunds and exchanges are issued within 5 to 7 working days.

Your satisfaction is our priority, and we’re always here to help.

Contact Us: [email protected]